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CoreComm Case Study 2: Overseas Assignment, Stress & Family

Japanese Cement Company

This client had a problem with the communication skills of a number of key managers who had been chosen for overseas assignment.

They had already taken many hours (over 250 hours) of English lessons. They were what many companies tend to use- 1 or 2 hour English conversation classes, after work in the evening. The managers found the lessons boring, not effective and not motivating. Another problem was, that many of these managers still could not communicate effectively in English. These managers were being sent overseas to other Asian countries, and were expected to manage the local staff, while also being responsible for increasing business and market share. Yet, could not communicate effectively, experienced high levels of stress when communicating and did not want to do it.

Both the client company and the individual students were very nervous about the upcoming overseas assignments. Because each knew that the managers would not be able to function. And so, they continued using the same English lessons, hoping the situation would improve. It didn’t.

Then the client used the CoreComm System.

The student’s ability immediately changed. By the end of the course, the students were communicating more accurately what they wanted to say, using clarifying and confirming skills as part of their natural style, and were thinking directly in English.

Results
The students reported that they now felt confident in their communication skills, felt less stress when communicating and were seeing direct improvements in all key skills including reading, writing, listening and speaking accuracy. They also reported being able to expand on their conversations in a more logical and natural way which would greatly help them to achieve their assignment goals of managing local staff more professionally and increasing market share.

In addition, one of the students scheduled for overseas assignment was very worried about how his wife (who did not speak English well and had never liked studying English) and his two children (who were both struggling in their English classes at school- usually at the bottom of their class) would survive using English in a foreign country. So, he introduced them to the CoreComm Learning System. After using the CoreComm System, he and his family were now studying English together as a family. His wife enjoyed learning and speaking English and his two children were now improving in English, so much that they were now becoming some of the best students in their school English classes.

All managers reported a more successful overseas assignment due to their learning experience with the CoreComm Learning System.

For a free consultation on how your organization can start to develop a focused and measured training program, delivering the benefits you need now, contact CoreComm Learning Systems today.