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CoreComm Case Study 4: Don't Come Back!

Global IT Company- Japan Branch

The International Training Director told the Japanese team “don’t come back".

The global European IT company’s Japan branch had finished the language and communication training program for 10 recent recruits. The team had been sent overseas to complete their global training. They were scheduled to go back for the second part of the global training in the late fall. This training was very important for their future promotion and development. Also, it was important for the Japan branch to make sure the branch was represented at the global level.

But, when the team of 10 came back, the global training director told the Japan branch, ‘Do not send the team back- they can’t communicate with others, their language skills, communication skills and interaction skills are too low and very disappointing. We will send the information and they can study on their own time. Please do not send them to any future international meetings, conferences or training”.

The Human Resource Director was shocked. She had to tell the team this terrible news. The team was so shocked when they were told they would not be allowed to take part in any future training courses or international meetings. However, the Human Resource Director was informed there may be a way to help the team, the system was called CoreComm. The Director had a consultation meetings, and asked the CoreComm team to help them.

The students were amazed. Management was amazed.

Results

A the end of the CoreComm course, the team of 10 said how surprised they were at how much they were able to improve their language and communication skills. They also realized they were not translating everything from English to Japanese back to English. Now they were thinking directly in English. Their listening, speaking, reading and writing speeds had all increased. They were also shocked how much more confidently they could communicate, in a natural way, and how they were able to actually communicate what they really wanted to say, with less stress.

The Team was then given one more chance to join the international training program. But this time, they were prepared. Half of the team went for the 2nd round of training in the U.S., the other half of the team went to Europe to complete their training.

During the training, the international teams in both the U.S. and Europe had to compete in a presentation competition. The Japanese team was competing against many other international teams, including native English speaking countries (i.e. Canada, U.K., Australia, U.S., Singapore). But, for the first time in the company’s history, the same team won both presentation competitions –Japan. In addition 3 of the 10 team members were chosen to be International Team Leaders.

The same group of Japanese that were told they could communicate enough, and were not allowed to participate in any more training. But with the CoreComm Learning System, were able to improve their language and communication skills to become international communication and team leaders.

The International H.R. Director and the International Training Director were amazed and very pleased.

For a free consultation on how your organization can start to develop a focused and measured training program, delivering the benefits you need now, contact CoreComm Learning Systems today.